WSQ - Managing Challenging Behaviours of Seniors in Mandarin (乐龄沟通挑战与管理)

TGS-2020504363

What's In It For Me
  • 本课程能帮助您更了解年长者生理上和认知能力衰退的迹象和阶段。这些会影响他们的心里、情绪和社交健康而导致他们可能出现一些具挑战性的行为。立即来装备自己如何实用有效策略和技能来辨识挑战行为的诱因，使您更能同理并关心年长者来化解当中矛盾和误解。


Course Overview
  • 辨识年长者具挑战性行为的迹象、阶段和原因
  • 分析包括社交、心理和文化差异在内的关键问题，客观地理解与年长者之间的冲突
  • 在与具有挑战性行为的年长者沟通时，检讨个人的任务和偏见
  • 检讨与团队成员的合作关系，以减少冲突
  • 尊重个人观点，有效地运用冲突管理技巧来化解矛盾并达成解决方案
  • 根据机构程序记录观察到的挑战性的行为，好进行适当的跟进



Training Type

2个全天：9.00am - 6.00pm


课程日期：

  • 2024年5月3 & 10日【星期五】*3月9日开放报名
  • 2024年6月7 & 14日【星期五】*4月9日开放报名


备注：报名将于在课程开始日期前60天开放。若报名已关闭，您可以联系寻找我们的职员，伟信协助。电邮：behweoisxing@ahd.com.sg 或 电话: 6593 5285 。


Mode of Assessment
  • 书面评估 (Written Assessment)
  • 头面试和角色扮演 (Oral Questioning & Role Play Assessments)

Who Should Attend

本课程适用于帮助年长者的人，包括社工助理、乐龄活动中心活动执行员、护士、护士长、专职保健治疗师、看护者、家庭帮佣、志愿者以及刚开始照顾年长者的新手。  

(Learners should be able to listen to, speak, read and write Chinese at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 3 and use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 3. )


Course Duration

16小时


Certification Obtained and Conferred by

参加者必须达到 75% 出席率和在所有评估中都达到 “有能力” 。所有评估结果将由SkillsFuture Singapore (SSG) 颁发证书。


Funding Information

Self-Sponsored Applicant:


1. UTAP Funding

  • Supported under UTAP Funding (End date of approval: 31 Mar 2025) [For NTUC members only]
  • NTUC members enjoy 50% unfunded course fee support for up to $250 each year.
  • Please claim from NTUC UPortal within 6 months after course completion, more info on UTAP at this link.


2. Caregivers Training Grant (CTG)


Price
Course Fee Payable
Original Fee Before GST With GST (9%)
Course Fee $440.00 $479.60
Individual Pricing (Fee payable to Training Provider) Before GST With GST (9%)
40 years old and above Singaporeans $132.00 $171.60
21 years old and above Singaporeans/PR $220.00 $259.60
Corporate Pricing (Fee payable to Training Provider)
Non-SME Before GST With GST (9%)
40 years old and above Singaporeans $132.00 $171.60
21 years old and above Singaporeans/PR $220.00 $259.60
SME Before GST With GST (9%)
21 years old and above Singaporeans/PR $132.00 $171.60
40 years old and above Singaporeans $132.00 $171.60

Please note that prices are subject to change.
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Keyword Tags
Lifelong Learning