Intentional Interviewing & Counselling

What's In It For Me

This course provides an introduction and competence training in the nature and processes of counselling. Counselling skills including the microskills on which counselling activity is based such as attending behavior, client observation skills, basic listening, open/closed questions, reflection of feelings, and focusing and influencing skills will be introduced. Students will be taught to understand the 5 stages of the interview structure, and awareness of the counselling interactions, developing a counselling relationship and conducting a counselling session.

Who Should Attend

New social workers, social work associates, school counsellors, caseworkers involved in case work management & therapy.

Course Duration

5 full days, 9.30am - 5.30pm

Total Training Duration (Hour)

35 hours

Course Outline

Course Contents


The Microskills Hierarchy

Definition of Intentionality


Attending: 3 V's +B

The Value of Non-attention

The Usefulness of Silence


Open and Closed Questions

Major Issues around Questions

Observation Skills:

Nonverbal Behaviour

Verbal Behaviour

Encouraging, Paraphrasing, and Summarizing

Reflection of Feelings

Influencing Skills


Focusing on the Interview: Exploring the Story from Multiple Perspectives

Course Objectives

Develop competence in the counselling interview.

Medium of Instruction & Trainer

Chan Earng Han holds a Master of Social Science (Counselling) from Edith Cowan University (Australia) and a Master in Counselling from Sioux Falls Seminary (United States of America).

He is a well sought-after Trainer cum Counsellor. His passion in working with youth led him to attain his Graduate Diploma in Youth Work from Edith Cowan University (Australia).

He currently specialises in counselling young people and families who have committed petty crimes, struggled with sexuality and mental health issues including having suicidal thoughts & intent.

Earng Han is also trained in Solution Focused Brief Therapy, and he utilises Systemic lens in conceptualising problems faced by individuals and families.

Course Fee Payable
Original Fee Before GST With GST (9%)
Course Fee $1,250.00 $1,362.50

Early Bird Fee: S$ 1,150 (before GST) (register & pay by 6 Aug 2024, which is 6 weeks before course start date)

* Discount will be reflected during payment checkout / billing invoice

NCSS member agencies staff and qualified volunteers are eligible to apply for PCG/ VCF Funding.

PCG/VCF Funding results will be announced in Aug/ Sep 2024

Please note that prices are subject to change.
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