WSQ - Practical Counselling (Basic)

TGS-2020512921

Course Overview

This programme aims to equip trainees with practical approaches in counselling individuals. The programme will be conducted in an interactive learning format to give trainees a better understanding of counselling, develop greater self awareness and enhance their personal qualities as effective people helpers in the work-place as well as in the community.


  • Examine the qualities of an effective helper
  • Apply communication methods in counselling
  • Apply empathetic listening and effective questioning techniques
  • Apply problem-solving approach in counselling

Training Type

This course is conducted onsite.


Upcoming schedules:


2025:

  • 16, 21 & 22 July (Wed, Mon & Tues) Registration opens from now till 4 Jul 2025*
  • 19, 26 July & 2 August 2025 (Sat) *Registration opens from now till 5 Jul 2025*
  • 4, 5 & 11 August 2025 (Mon & Tues) *Registration opens from now to 21 Jul 2025*
  • 14, 15 & 18 August 2025 (Thurs, Fri & Mon) *Registration opens from 9 June to 31 Jul 2025*
  • 18, 25 September, 2 October 2025 (Thurs) *Registration opens from 21 Jul to 4 Sep 2025*


Remarks:

  • The registration will open 60 days before the course start date.
  • Contact Joshua if you would like to know if there are still available seats after registration has closed. You can email to behweoisxing@ahd.com.sg or call: 6593 5285.



Mode of Assessment

Written Quiz (WA) and Role Play (RPA)


Who Should Attend

This course is targeted at workers who worked with people such as human resource staff, supervisors, managers new entrants to social work, social workers, para-counsellors, policemen and other social service practitioners in a range of sectors (i.e. hospitals, schools, religious organisations, etc). 


This course is also suitable for the general public with little or no background of counselling but who are interested to become effective people-helpers to those in distress and need support. 


Course Duration

3 days - 9.00am - 6.00pm



Total Training Duration (Hour)

22.75 hours (including lunch and short breaks)


Course Outline

Following are the 4 main topics to be taught in this course:

▪ Uphold ethical values and confidentiality in counselling. (Helper Qualities and Therapeutic Relationship)

▪ Apply communication techniques and prevent barriers in the communication process (Counselling Micro-Skills and Techniques)

▪ Apply active listening and questioning techniques (Apply Empathetic Listening using C.R.O.P.S)

▪ Engagement and support to clients (Using Counselling Framework P.A.D.I in counselling)


Certification Obtained and Conferred by

Trainees who attend at least 75% of the classes and achieve a "Competent" rating in all assessments will receive a Statement of Attainment (SOA) in Para-counselling from SkillsFuture Singapore (SSG).


Funding Information

Self-Sponsored Applicant:


1. SSG Grant Eligibility:

  • All Singapore Citizens/PRs aged 21 and above - Up to 50% funding support
  • Singapore Citizens aged 40 and above (Mid-Career Enhanced Subsidy) - Up to 70% funding support
  • SMEs-sponsored employees under Enhanced Training Support for SMEs (ETSS) - Up to 70% funding support


2. UTAP Funding:

  • Supported under UTAP Funding (End date of approval: 31 Mar 2027) [For NTUC members only]
  • NTUC members enjoy 50% unfunded course fee support for up to $250 each year.
  • Please claim from NTUC UPortal within 6 months after course completion, more info on UTAP at this link.


Please refer to the "Pricing" tab above for details.


Price
Course Fee Payable
Original Fee Before GST With GST (9%)
Course Fee $690.00 $752.10
Individual Pricing (Fee payable to Training Provider) Before GST With GST (9%)
21 years old and above Singaporeans/PR $345.00 $407.10
40 years old and above Singaporeans $207.00 $269.10
Corporate Pricing (Fee payable to Training Provider)
Non-SME Before GST With GST (9%)
40 years old and above Singaporeans $207.00 $269.10
21 years old and above Singaporeans/PR $345.00 $407.10
SME Before GST With GST (9%)
21 years old and above Singaporeans/PR $207.00 $269.10
40 years old and above Singaporeans $207.00 $269.10

SkillsFuture Credit:

For self-sponsored applicants, SkillsFuture Credit can be used to further offset nett fees after funding.

SSG Grant Criteria:

  • Trainee met 75% attendance requirement
  • Trainee passed assessments
  • Course fees have been fully paid
  • For employer-sponsored applications, there must be a valid employer-employee relationship, including CPF contributions.*

* Important Note: Please ensure that the company name and UEN submitted for corporate-sponsored registration accurately reflect the direct employer of the trainee that pays the trainee’s salary and providing statutory benefits such as CPF contributions, medical benefits, and leave entitlements.

Please note that prices are subjected to change.
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