Conceptualisation and Intervention with Families that Present Financial Issues

What's In It For Me

 This two-day workshop will equip frontline workers with knowledge and skills in

· Extending concepts of poverty into the local context

· Identifying underlying multi-stressors that families with financial issues face

· Examining policies and assistance schemes available and its impact on families

· Interpreting the role of Social Service Practitioners in helping families with financial issues


Course Overview

Who deserves what? And who decides? Is there ‘pure’ financial case? How we frame the narrative shapes how we perceive solutions. Underlying financial difficulties are often complex needs and issues faced by vulnerable individuals or families. This two-day workshop aims to examine intervention at micro, meso and macro level and to equip participants with conceptualisation frameworks for effective interventions.


Who Should Attend

New social service practitioners who work with families presenting financial difficulties


Course Duration


Total Training Duration (Hour)

14 hours

Course Outline
  • Concepts of poverty and underlying multi-stressors 
  • Policies, assistance schemes and community resources
  • Role and narrative of practitioners
  • Guiding principles and 3 level objectives in helping process
  • Multi-level assessment framework
  • ERP model
  • Intervention Plans
  • Use of genogram, timeline, ecomap
  • Income vs expenditure exercise
  • Home visits
  • Bill and debt management
  • Social reports
  • Groupwork and community work
  • Self-care and Supervision


Medium of Instruction & Trainer

Ruth Tan is a Registered Social Worker (RSW) who has most of her direct work experience at a family service centre (FSC). She is currently a senior manager in the Ministry of Social and Family and Development (MSF). Over the years, she has worked with numerous families and individuals that present with chronic or acute financial difficulties, and/or issues with debt repayment. These families and individuals may face concurrent challenges such as mental health issues, family violence and parenting difficulties. Her main roles have been in casework and counselling, supervision of caseworkers, planning and running community work and psychoeducational group work. Apart from direct work, she is working on a few papers under a research project with the social work department at the National University of Singapore (NUS) on binational families with low-income. She has also lectured and taught qualitative research at NUS, and Singapore University of Social Sciences (SUSS). She also supervises SUSS Social Work undergraduates for their final year applied research projects.

Ruth holds a Bachelor Degree with Honours in Social Work, Master Degree in Social Work by Research from NUS, and a Postgraduate Certificate in Systemic Thinking. Her research interests include families with low-income, social support and family violence."



Amanda Ang has more than 10 years of experience as a psychotherapist, and has worked with individuals, children, couples and families at Family Service Centres and in private practice. She has worked with a broad base of issues including but not limited to families facing financial issues, mental health, extra marital affairs and domestic violence. She is experienced in managing complex family issues. Amanda provides clinical supervision and consultations for students doing their masters, as well as practising clinicians. She also conducts experiential trainings and workshops in topics such as financial literacy within families, breaking out of the poverty cycle, trauma and communication. 

Amanda holds a Master of Social Science (Professional Counselling) and Graduate Diploma in Clinical Supervision by Swinburne University of Technology.


Funding Information

NCSS member and MSF-funded Social Service Agencies are able to apply for PCG/VCF Funding (refer to pricing table)

Course Fee Payable
Original Fee Before GST With GST (9%)
Course Fee $600.00 $654.00
Corporate Pricing (Fee payable to Training Provider)
Non-SME Before GST With GST (9%)
NCSS PCG 45% funding (SC/PRs) $330.00 $359.70
SME Before GST With GST (9%)
NCSS PCG 45% funding (SC/PRs) $330.00 $359.70

Early Bird Fee (Before GST): S$500 (register & pay by 1st Aug 2024)

Please note that prices are subject to change.
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