WSQ - Managing Challenging Behaviours of Seniors
TGS-2019503261
What's In It For Me
This course will help to upskill one's knowledge and abilities in managing difficult behaviours of seniors.
- Identify and understand the root causes as well as key issues of the seniors’ challenging behaviours
- Learn useful and easy-to-remember techniques, tips, method and strategies applicable to different difficult behaviours
- Minimise or prevent occurrence and re-occurrence of seniors’ challenging behaviours
- Proper follow-up on senior care and effective care management
Course Overview
- Identify the signs, stages and causes of challenging behaviours of seniors including social, psychological and cultural issues
- Manage a vast variety of seniors’ challenging behaviours by using ABREAST techniques, Triple A method, “B-G” tips and many more
- Take preventive measures to minimise or avoid seniors’ challenging behaviours
- Examine personal roles and bias towards seniors
- Apply strategies for effective care management of seniors
Training Type
2 full days, 9am - 6pm.
Onsite venue to be advised
Course confirmation is subject to meeting minimum class size
Mode of Assessment
Written Assessment
Oral Questioning & Role Play Assessments
Who Should Attend
This course is to upskill Social Work Associates, Programme Officers, Allied Health workers, caregivers, domestic helpers, volunteers, people working with the elderly and aspiring/ fresh entrants to the Social Service industry.
Learners should be able to listen to, speak, read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 3 and use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 3.
Course Duration
9am - 6pm (including lunch & tea break time)
Total Training Duration (Hour)
2 full days
Total 16 hours
Certification Obtained and Conferred by
Trainees who meet 75% class attendance and achieve “Competent” for all assessments will be issued a Statement of Attainment (SOA) awarded by SkillsFuture Singapore (SSG).
Medium of Instruction & Trainer
Combination of interactive lectures, video, group exercise, discussion and role-play experiential practice
Trainer - Ms Sandra Foo
Sandra is a Nurse Educator with extensive training and facilitation experiences in the areas of Caregivers Training, Dementia Awareness Training and Training of Community Service Support Workers and Befrienders, equipping learners with practical knowledge and skills to build their confidence and competencies in caring for seniors at home, at work and within the community.
A Registered Nurse by profession, Sandra has served in Acute Care Hospital, Community Hospital, Home Care / Eldercare Services so she could weave together practical caregiving tips and patient-centred care knowledge to enrich her learners’ learning journey and enhance the quality of care for seniors.
Sandra holds an Honours Degree in Social Sciences (National University of Singapore), a Post Graduate Diploma in Personnel Management (Singapore Institute of Management, SIM), a Diploma in Nursing (Nanyang Polytechnic) and an Advanced Certificate in Training & Assessment (ACTA) (Institute of Adult Learning).
Funding Information
For Self-Sponsored Applicants
1.UTAP funding
(For NTUC members only, validity period: 1 April 2023 – 31 March 2025)
NTUC members enjoy 50% of unfunded course fee support for up to $250 each year.
Please claim from NTUC U Portal within 6 months after course completion,
For more details, please visit Union Training Assistance - Employment and Employability Institute (e2i.com.sg)
2.Caregivers Training Grant (CTG) (valid till 31 Mar 2027)
To apply & claim Caregivers Training Grant (CTG), please visit https://www.aic.sg/financial-assistance/caregivers-training-grant-ctg/.
Kindly download & complete CTG Application form
Course Pre-Requisites
Price
| Course Fee Payable | ||
|---|---|---|
| Original Fee | Before GST | With GST (9%) |
| Course Fee | $440.00 | $479.60 |
| Individual Pricing (Fee payable to Training Provider) | Before GST | With GST (9%) |
| 40 years old and above Singaporeans | $132.00 | $171.60 |
| 21 years old and above Singaporeans/PR | $220.00 | $259.60 |
| Corporate Pricing (Fee payable to Training Provider) | ||
| Non-SME | Before GST | With GST (9%) |
| 40 years old and above Singaporeans | $132.00 | $171.60 |
| 21 years old and above Singaporeans/PR | $220.00 | $259.60 |
| SME | Before GST | With GST (9%) |
| 40 years old and above Singaporeans | $132.00 | $171.60 |
| 21 years old and above Singaporeans/PR | $132.00 | $171.60 |
SkillsFuture Credit:
For self-sponsored applicants, SkillsFuture Credit can be used to further offset nett fees after funding.
SSG Grant Eligibility:
- All Singapore Citizens/PRs aged 21 and above - Up to 50% funding support
- Singapore Citizens aged 40 and above (Mid-Career Enhanced Subsidy) - Up to 70% funding support
- SMEs-sponsored employees under Enhanced Training Support for SMEs (ETSS) - Up to 70% funding support
SSG Grant Criteria:
- Trainee met 75% attendance requirement
- Trainee passed assessments
- Course fees have been fully paid
- For employer-sponsored applications, there must be a valid employer-employee relationship, including CPF contributions*
* Important Note: Please ensure that the company name and UEN submitted for corporate-sponsored registration accurately reflect the direct employer of the trainee that pays the trainee’s salary and providing statutory benefits such as CPF contributions, medical benefits, and leave entitlements.
Please note that prices are subjected to change.